Quality Support

Our Commitment to Excellence

Quality Support

It is our policy to deliver defect free products on time. We continually improve to prevent defects, reduce costs and increase value. To provide this level of manufacturing quality, we employ a comprehensive strategy:

Quality-focused Culture

From our R&D, Product Development, Production & Manufacturing and Marketing & Sales team to the Admin and Management team; top-rate quality and customer satisfaction are critical parts of the culture at Highness.

Stable and Experienced Workforce

Our workforce features very low turnover and we are proactive in ensuring this remains true. We support continuous training and make upgrading skills a critical job requirement for each of our team. Regular training programs to enrich knowledge-base and guidance from experienced leaders are integral factors of our workforce.

Healthy Workforce and Clear Work Environment

Highness facilitates a healthy workforce and good physique by regular medical check-ups. It also ensures a clean and hygienic work-environment by deploying regular fumigation & infrastructural clean-up processes.

Focus on Higher Efficiency and Continuous Improvement

A comprehensive system is put in place for improvement in our efficiency levels and programs for better performance in research, development and manufacturing quality form our core strength to keep up with ever-changing technology and customer demands.

Infrastructure Maintenance

We maintain our infrastructure to the highest standards to ensure consistent quality and operational excellence across all our facilities.

Quality Standards

Highness is a ISO 9001:2015 registered company. Key elements of our business system include rigorous processes for understanding customer needs in order to keep strict quality control over all incoming material & outgoing products.

Highness is a ISO 13485:2016 registered company. Our manufacturing processes for Medical Devices are complaint with directives standards & criterion of this quality management system.

port-img
port-img

Hazardous Materials (RoHS)

Highness strictly complies with RoHS directives and therefore prevents usage of materials restricted under this. The substances banned under RoHS are lead (Pb), mercury (Hg), cadmium (Cd), hexavalent chromium (CrVI), Poly Brominated Biphenyls (PBB), Poly Brominated Di-phenyl Ethers (PBDE), and four different phthalates (DEHP, BBP, BBP, DIBP).

None of these components form part of materials used in our products.